Archive 2024-2025

Sydney Mobile App

Digital ID Card

Your school has opted for a digital ID card.  Your digital ID card is available on anthem.com or the Sydney Health mobile app when you register with your student ID number on or after your plan effective date. Print a copy of your card anytime or show it to your doctor from your smartphone.

If you prefer to have a hard copy of your ID Card, You have 2 options:

• Call our Customer Service Department at 844-412-0752 on or after your plan effective date.
• Sign into your anthem.com account, select ID Cards then select ID Cards that you would like to be mailed, then press Mail. 

Help to Create an AHP Account

Change Address, Phone, or Email

It is very important to make sure that your address, phone number, and email address on file at the school are current and accurate. If not, ID cards, explanation of benefits and other notifications about your student health insurance plan may not get to you. If you have moved or your contact information has changed, please make sure you update your contact information with your school.

Additionally, please refer to help.ahpcare.com to learn how you may update your address in our records as well.