Frequently Asked Questions


Please be advised that due to high call volume, Academic HealthPlans is experiencing higher than normal wait times.

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034


Anthem Blue Cross and Blue Shield
P.O. Box 105187
Atlanta, GA  30348-5187
1 (844) 412-0752
Anthem Student Advantage Customer Service

CareNet Nurse Line

1 (877) 924-7758
Available to All Oberlin Students

Anthem Vision

1 (866) 723-0515
Customer Service

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected